What types of products does Baby Palmer offer?

At Baby Palmer, we offer high-quality baby products designed to make parenting easier and more enjoyable. At Baby Palmer, we are dedicated to providing parents with the best in baby care essentials, from ergonomic baby carriers to protective head pillows, all crafted with safety, comfort, and durability in mind.

What is the quality of the materials used in your products?

We prioritize high-quality materials in our products to ensure durability and comfort. Each item is crafted with innovative designs that not only enhance aesthetic appeal but also provide a comfortable wearing experience.

What is your return policy?

At Baby Palmer, you have 14 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Certain items, such as custom products and personal care goods, are non-returnable.

How long does shipping take?

Orders are typically processed within 1-2 business days. Once processed, please allow 3 to 7 business days for delivery. Delivery times may vary based on your specific location.

Do you offer international shipping?

Baby Palmer ships to any addresses worldwide. We do offer international shipping at this time.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing tracking details. This allows you to monitor your package's journey until it arrives at your designated address.

What should I do if my package is lost or damaged?

In the rare event that your package is lost or damaged during transit, please contact our customer support team at info@babypalmer.com for assistance. We are committed to resolving such issues promptly.

How can I contact customer support?

You can reach our customer support team via email at info@babypalmer.com or by phone at +491786614349. Our business hours are Monday to Friday, from 9:00 AM to 5:00 PM.